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12 Service Workers Share The Most Stereotypical ‘Rich Person’ Thing They’ve Encountered

 

Ah, rich dicks – the bane of service workers everywhere. Money shrinks the empathy center of the brain, so the rich are difficult to deal with. I just made that up – I don’t think there’s an ’empathy center’ at all – but it’s a theory I’m rolling with.

It seems to hold up while reading the many responses to one Redditor’s question: ‘People who work in high class restaurants and hotels, what is the most ridiculous, stereotypical “rich person” thing you’ve ever experienced someone has done?’ I chose the most egregious examples of wealth rotting people’s brains. Enjoy!

1. zhougdog boxed up caviar for pets.

Ordering $150 caviar to-go for their cat.

2. TheAngryBad accomodated a poor driver.

Working nights at a hotel many years back – not super high class, but certainly no budget hotel either – a lady came in to reception. I say ‘lady’ because she definitely was – she just reeked of old money. She had a guy in tow, wearing a grey suit – as this was about midnight on a Friday, I immediately clocked him as a chauffeur/aide type deal. No problem, I’ve seen that before.

She asked if we had a room for the night. ‘A decent one, please. A suite, ideally.’ No problem, we had a suite available. I told her the price – as night manager I had the freedom to charge pretty much whatever I liked, if it meant making a sale. But for her I charged full price. Screw it, she looked like she could afford it. She didn’t bat an eyelid.

Then it came to her chauffeur guy. ‘Do you have a servant’s quarters for my driver?’

‘Um, no, sorry madam. Just the standard rooms.’

I gave her the price for one of our standard rooms, and she screwed up her face. ‘Oh no, that’s too much. Don’t you have, like, a staff house or something he could stay in? I’d really rather not spend money on an actual hotel room for him.’

All this with the guy standing right next to her. I felt really bad for the poor guy and wondered if this was usual for him.

After a few more questions and her considering whether to have him sleep in the car (yes, really), we eventually settled on him having a standard room for rock bottom price (I think about £30 or so) – that was as much as she was willing to spend on him, and less than a tenth of what she was paying for her own room. TBH I’d have given him a room for free rather than having him sleep in the car – but clearly I had more compassion for the guy than she did.

3. diarm has seen some sh*t.

I worked for a resort in the Seychelles for 4 years. I have hundreds of stories which would fit this post but one that stands out was a very wealthy Canadian family who stayed at one of the private residences for a couple of weeks.

They brought their own staff including two personal chefs but also asked for a hotel chef to assist their team with prep and local ingredient knowledge. A chef I was friendly with was selected to spend the two weeks with them.

One day, another member of their staff came down to one of the restaurants and purchased two bottles of wine for €11,000+ each. Now we had far more expensive bottles on the list but this was still a notable sale and later that night, I asked my mate what they had cooked to accompany the wine.

Turns out they had poured both bottles into the pot while making a Coq au Vin.

4. Techno_Wasp didn’t get between a (rich) man and his mattress.

I’ve got a pretty good one! I work at a luxury property in California, and we had the co-founder of a large payment processing company stay with us a while back. He only liked to sleep on his own bed, so when he woke up that morning, he paid a team to load his bed into a truck and have it delivered to our property. We then removed the bed in his luxury suite and setup his bed that his team had brought us. He only stayed with us one night and the process was done to send the bed back home the following day. It kind of blew my mind that he went through all that trouble, just so he could always sleep on his own bed. To each their own, I guess!

5. JohnHenryAaron didn’t have boot warmers?! The horror.

I used to work at a ski resort that sits at the top of a steep canyon. The geography is pretty extreme and people don’t want to drive through the snow, so everyone with enough money stays directly at the resort. Our rooms generally weren’t over the top luxurious, but we had probably the second or third nicest hotel in the resort area and saw some rich clientele.

One time someone in sales or reservations screwed up with a conference which caused the significantly larger and more 5-star luxury style place up the hill to become oversold. So naturally they bumped some of them down to our hotel.

Normally this isn’t a big deal. We’d comp them enough stuff like free spa passes at the 5* place and a meal and they’d be happy. They’re coming for some random conference that sold a huge block of rooms. They probably didn’t even know what hotel they were at or what type of room they were in.

As someone who works at a higher end hotel you get really, really sensitive to peoples’ body languages and you can tell when people are grumpy. Normally they’re just tired from a long trip or pissed at their spouse or something and it has nothing to do with you, but you can see it 100 yards away.

This guy walked through the door and was broadcasting his shitty attitude like there was a giant lighthouse light strapped on his head. Not only was he pissed off, but he kept making eye contact with me to let me know he was pissed off about the move and pissed off that he had to wait in line to check-in. I knew when he walked up that he was going to go off.

He gave me the typically shitty attitude interrogation. What’s going on? Why did this happen? Are you incompetent? Yadda yadda.

It was really unpleasant but I’m a pro. I was doing pretty good at the hospitality verbal kung fu and not giving him anything to be pissed off at me about. He started asking about the amenities of the hotel, looking for an opening.

Do you have a pool? Yes, sir we do. Here’s your key.

Do you have a restaurant? Yes, sir. Its really fantastic. Here’s a voucher for a meal on us. Would you like me to make you a reservation?

Do you have a spa? Yes. We have steam rooms, sauna, and a masseuse on contract. We also would be happy to take you to the 5* spa at any time. Here’s the number for our valet driver. What time would you prefer your appointment?

It’s also worth nothing that we’re like 100 yards away from the other building. We even had 24 hour valet to come pick them up and drive them around literally on call if they didn’t want to walk through the snow. We have a better restaurant than the 5* place at normal prices, a nice gym, nice pool, the whole 9 yards. Thiswas a wipe-your-ass if you ask nice kind of hospitality environment that most people really enjoyed.

He couldn’t really find anything to complain about but he was still interrogating me. Then he asked me about the ski lockers.

Do you have ski lockers?

Yes, sir. The ski locker is on the first floor, just across the walkway from the tram center so you can unload without having to walk up any stairs. The locker number is just your room number. Here’s your combination.

Do you have boot warmers?

No, sir. We do not.

He’d finally found something to go off about. The dude threw his head back and let out a big, “Oooooh.”

You don’t have boot warmers? What kind of place doesn’t even have boot warmers in the locker room. You expect me to put on my skis when they’re frozen cold in the morning. What am I supposed to do, put them in my room where they’ll get all smelly?

Dude proceeded to unleash on my for a good three or four minutes all the pent up rage he’d been building for the last hour or so, except his target was how ridiculous it was that we didn’t have electric bootwarmers in his private ski locker at the luxury hotel. I worked in high end hospitality for ten years, and probably the second worst ass-chewing I ever received from a customer was over our lack of fucking boot warmers.

6. whatscookin1993 made sure this couple could dine with their dog.

I worked in a high class restaurant in a nice hotel (for my town anyway) for a few years. We had a couple come in with their lap dog, religiously every Tuesday evening for dinner. Due to health code, they were not allowed to bring their (non-service) purse poodle into the restaurant. Their solution? Request a special table be set up in a private nook of the hotel lobby so they could dine in style with their fur child. Also, they saw the menu as more of a ‘mix and match’ situation, rather than a thought out, cohesive guide to ordering, with each component of each dish tailored to complement everything else on the plate. They chose whatever sides and sauces on the menu struck their fancy, and paired them with their chosen protein, and they often ordered two different mix and match entrees each, plus a starter – They ALWAYS ordered the cheese and cracker board, no crackers, sub gluten free bread (Double toasted. The lady sent the first round of bread back every time. We could’ve sent the first round out burnt, and she would’ve sent it back to be toasted more, or re-sent the bread she had just sent back without doing anything to it and it would be ‘just divine’ the second time around), and they subbed all 4 or 5 of the local, artisan cheeses for Brie, which wasn’t even one of the cheeses that came on the board to begin with. We started keeping a wheel on hand specifically for them. Oh, and a ‘lightly seasoned, grilled chicken breast’ for the dog. They were polite, and delightfully odd (plus they tipped through the nose) so once we got used to most of their quirks, we were more entertained than annoyed, and enjoyed their weekly visit.

7. tweedleedeedee dealt with Nobodies who thought they were Somebodies.

I worked at a nice restaurant in downtown Portland and one day a lady called to make a dinner reservation for a large group. But first she starts asking all these questions about “security” (we had none) and how I thought the staff and patrons would handle a “celebrity” dining there. Is there enough space to be private? They like to be private. Would it be okay if they brought their own security, to stop people from taking pictures and such? etc. But of course, she couldn’t name names. I rolled my eyes, told her whatever they need to do, and booked the date and time.

Yes, I was super curious who it would be, and stayed past my shift to see who walked through the doors when the big night came. The group arrived, and it was… no one. Not one of us who worked there recognized a single member of their party. They sure acted like they were someone, but all we saw was a loud group of douchey-looking 20-somethings. They actually did bring a “bodyguard” who stood in the corner with sunglasses on the whole time. The only attention they got from other diners was the occasional side-eye because they were being such rude and obnoxious assholes.

Shock of shocks, they treated our staff horribly, and tipped even worse. Will never know who that person thought they were.

8. startush failed to locate a silver spoon. For real.

I don’t even work at that nice of a restaurant, but last month I got chewed out over the phone because some lady left her baby’s actual silver spoon on the table, and we didn’t know where it was so obviously one of us had stolen it.

9. Sotomagic witnessed the saddest ‘date’ in history.

My son in law was working as a waiter in a fancy restaurant in Dubai. A very tipsy customer ordered a botlle of pomerol bordeaux 1960 valued at $15000. He was trying to impress his lady friend. My son in law confirmed the price with him and asked him if he’s sure that he wants to open their most expensive wine in the house. Yes yes was the reply. The following day when the customer sobered up phoned in to say he made a mistake and wanted his money back. Too late, was the answer from the restaurant. They also found out that his lady friend was in fact a call girl.

10. Dr_Levi waited on an incredibly rude woman.

Back when I did waitering, there was a woman and her friends at one of my tables. The woman asked for a can of Coke (Coca-Cola, just so we’re clear).

When I brought their drinks and gave the woman her Coke, she looked at me, and, in that typical rich bitch voice, said “Excuse me, honey? I asked for Fanta, not Coke”. So I apologised, wrote it onto my notepad, and went back to get her a can of Fanta. Brought it to her, and again, she turned to me and said “I didn’t ask for Fanta, I asked for Cream Soda”.

By this time, I was getting a bit annoyed, but went back and got her a Cream Soda anyway. And surely, when I returned to her table, she did the same thing again. “I asked for Sprite. Should I call the manager?”

So, for the last time, I smiled and I went back to the kitchen and packed one can of each: Coke, Cream Soda, Fanta, Sprite, Pepsi and Sparberry Soda, into a small plastic box and took it all to her and said “Here you go, miss, take your pick.”

She looked offended and almost made a scene. She started lecturing me about how I’m incapable of getting the simplest order right and that she wants to talk to the restaurant’s manager. I told her that I can call him, and that I’ll show him all the soda types I wrote on my notepad that she asked for, and we can get his opinion on the matter.

She turned and took her damn Sprite out of the plastic box and said “Just leave it.” Her friends were silent throughout the whole ordeal and none of them gave me any issues further on. I didn’t receive a tip, as expected, but I shrugged it off. Most customers were decent.

11. Find it, bluebunny20. FIND IT.

I am a cocktail server at the huge pool of a 4 star hotel. A woman said in a mono-tone voice and without any eye-contact “I lost my sunscreen. Find it.”

12. jkeemi knows not to mix minestrone and Louis Vuitton.

Worked at a grocery store in uppity Gold Coast Chicago when I was a teen.

We sold soup for lunch and when bagging them, we put it in a paper bag followed by a plastic bag to make sure it’s secure.

Lady buys a soup, I proceed to bag the soup and she says no, I’ll just put it in my bag.

I say, M’aam are you sure?

Mind you she has a Louis Vuitton bag that looks brand spanking new.

15 minutes later she comes in raging that she has minestrone all over her Louis Vuitton and demands to speak to a manager. Smh.

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