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Woman Gets The Most Epic Customer Service Response From Sainsbury

Woman Gets The Most Epic Customer Service Response From Sainsbury

Leila Jayne Daly found a worm in her lettuce. She complained about it on the Facebook page of her local supermarket where she bought it and got the most brilliant customer service experience. Take a look.

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Enter Ross from Sainsbury’s, customer service ninja.

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Days later after their first FB exchange, Daly received a few things from Ross in the mail. A Netflix gift card, and a Sainsbury’s gift card.

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Here’s her shocked response.

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Ross, you’re an internet hero.

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